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Help & Advice  
We realise there’s a lot to get your head around – so we’ve tried to make the whole experience as simple and painless as possible. However, if there’s anything you’re not sure about, please see the Frequently Asked Questions and Advice (below).
If you can’t find any relevant topics, feel free to contact our admin team using the Contact/Feedback section at the bottom of the page and we’ll do our very best to help you!
Help Contents:
Posting a FREE Ad: General Guidelines  

1) How quickly will my Ad go live?
Timings: All ads are reviewed and must be approved by our admin team before they go live. This process can take up to 24 hours but is usually much quicker. However, we’ll send you an email to let you know when your ad goes live.

2) Where will my Ad be published?
Publication: All ads appear on our website at www.classifieds.co.uk and across some of our partner websites. We don’t currently display any ads in a printed publication (such as a newspaper or magazine).

3) How long will my Ad stay online?
Duration: It’s your responsibility to remove your ad (or ads) when the goods or services you’re offering are no longer available. Ads in most categories are deleted every 60 days, while ads in other categories are removed every 90 days. Ads placed in the Services category are not automatically deleted after a specific time.

4) How many Ads can I post?
Ad Numbers: You can post as many unique classified ads as you like - within reason! However, each ad must be for a different item or service. We don’t accept the same or similar ads in multiple Categories or Classifications – if our admin team discover this, we may delete all your ads or even suspend your account. We do this to prevent selfish or unscrupulous people (or companies!) from ruining everyone else’s experience.

5) Can I post a FREE Ad for my business?
Trade Ads: The FREE Ads in the Local Services and Jobs & Careers sections (as well as several other classifications) are posted mainly by other businesses. The only thing we ask is that you tick the ‘Company’ box, write a little bit about your business - just a brief introduction to who you are and what you do - and add your company logo (and maybe images of your premises and/or key people in your company) to your picture gallery. That way, our users know they’ll be dealing with real people, so it’s all good.

If, as a business, you want to post more than one Ad at a time (ie multiple Ads), we can help – but you’ll need to provide your Ad data in a special format. Please contact us to find out more about this service.

6) How can I advertise under 'Sponsored Results'?
Sponsored Results across the site are provided by our Sponsored Results provider and are not sold by Classifieds.co.uk

Posting a FREE Ad: Advice & Tips

1) Why do I need to pick a Classification?
You need to pick the right Classification for your Ad so people can find it amongst the tens of thousands of other Ads. For example, if you were selling a used car, the people most likely to be interested won’t see it if it’s buried away in a Personals classification.

If you're really not sure which classification to pick, just go for the one you think best matches your Ad. The Classification selector should help - or, alternatively, have a look for other similar Ads on the site and follow their lead.

2) Why do I need to enter an Ad Location?
This helps people in your area find your Ad much quicker. When they perform a local search, they’ll get the nearest Ads back first (ie yours) - rather than Ads hundreds of miles away. We automatically include your User Location (the one you entered when you registered with Classifieds) in the box but you might want to change it for another (ie you might be advertising a property, a job or an event that’s located elsewhere). To do this, just click ‘Change’ to reveal the Location Selector. You’ll also need to confirm your full Postcode (split into its two parts). This is so we can calculate precise distances - although, for your security, we'll only ever publish the first part.

3) Do I have to include all my Contact Details in my Ad?
Not at all. We pre-populate the form with the details you provided during your registration. However, you can change these for each Ad – and also choose which ones get displayed. In fact, you don’t actually have to display any personal contact details in your Ad, as other Registered Users will be able to contact you using the Classifieds Messaging service. However, if you want other people to respond too, you can include what you like .

4) I don’t know what to write in my Ad, can you help?
Unfortunately, we can’t write the Ad for you – otherwise everybody would and we’d never go home! However, there are basic guidelines you should follow…

HEADLINE: Keep the Ad Title short and snappy - but descriptive. Just say what it is you’re advertising in a way that people who may be interested, can easily spot it while scanning a page full of other ads. A purely descriptive headline like “Audi A3 Car - metallic blue, 2003, Immaculate Condition” combined with a good price, will get far more attention from the people who count, than a gimmicky title or one that uses odd formatting, such as “AAAA… SMASHING MOTOR FOR SALE – CoMe AnD GeT It!!!!!!”. The latter title is difficult to read and deters (rather than encourages) people from clicking through to your Ad Details page. That doesn’t mean to say that a bit of genuinely clever ‘classified wit’ won’t work wonders… otherwise, stick to the facts.

MAIN TEXT: You can afford to be a bit more expansive in your Ad Description. Here, you need to say exactly what it is you’re advertising – as if you were describing it to a friend or a neighbour. You don’t need to use big, fancy words or even concentrate too much on spelling (although, of course, you can if you want). Just include as much detail as possible – the kind of stuff you’d like to see if you were doing the looking. You can make it really brief, by all means, but it’d be a pretty poor Ad – and you shouldn’t then be surprised if you get a poor response! On the other hand, don’t write too much or waffle needlessly. We’ve restricted the amount of text you can enter to prevent overly long and unreadable Ads. Not that YOU would, of course. And certainly not now you’ve read this! ;o)

5) Can I apply formatting to my Ad?
You can apply basic formatting to the text in your Ad using the buttons beside the Main Text box, inserting limited HTML formatting directly into your Ad text. It’s displayed within square brackets either side of the word or characters you’ve chosen. The formatting codes are as follows: B for ‘Bold’; I for ‘Italic’; N for ‘Remove Formatting’; and the Arrow Symbol for a ‘Line Break’. For example, if you wanted to make the word “new” bold, select it, then click on the “B” button and it’ll appear like this: [b]new[/b]. It won’t actually be displayed as bold at this stage but it will be in the Ad itself (you’ll be able to see it once you hit the Confirm button).

Tip! Less is definitely more! Don’t go crazy with the formatting. The more you do, the worse your Ad will look. And too much could cause the codes of various formatting options to overlap – in which case, it’ll look terrible and we’ll either strip it all out or just reject the Ad. Sorry, but we’ve got to be fairly strict when it comes to ‘orrible Ads.

6) Do I have to enter a Price?
If a price isn’t relevant to your Ad, you can Skip this section – or, alternatively, tick the box to give your item away for FREE. However, if there’s a price to pay, you should make it as competitive as possible to attract the best response. You’ll need to indicate the Price Frequency – that is, if it’s a one-off or a regular payment (the first would normally be an item, whereas the others might refer to rent or a salary/wage). You can also select Pricing Options (indicating whether the price is exactly as you’ve stated or if you’re open to offers) and, finally, include a Price Note (e.g. the security deposit required for a rental property, any deals to compliment a sale, a job’s bonus details, or anything else really).

7) What are Ad Tags?
Ad Tags are a brand new feature that let you add relevant keywords to your Classified Ad – quickly and simply – and make it much easier for people who are searching the site to find your Ad amongst the hundreds, or even thousands, of similar Ads. Think of them like luggage tags or key-ring tags, in that they quickly identify your Ad to those looking for whatever it is you’re advertising.

You can also use them to include specific attributes (e.g. Engine Size, Property Type, Personals Preference or Job Function etc.) in a standardised and easily scannable format. So, all-in-all, they’re a useful feature that can boost your Ad’s ‘searchability’ and content – without you actually having to write any more!

Use the Ad Tag Picker to add as many or as few as you like from the drop-down list or, if one you want isn’t already there, by adding it yourself (using the New Tag text box). Any new Ad Tags you enter will need to be approved by our editorial team, although this won’t delay your Ad from going live. Remember, too many can be counterproductive (as they’ll just confuse people) and too few won’t do the job they’re intended to but please always ensure they’re relevant to your Ad. Not only will it make it easier to find your Ad – as, depending on what people are searching for, Ads including these primary keywords will be returned first – it will also make it easier for people to quickly see what you’re advertising when they get to your Ad Details page.

8) How do I add Pictures or Videos to my Ad?
Ads with at least one picture get noticed far more and adding an image can really help improve its response – it’s a fact! Either add them when you first create your Ad, or later by using the Edit Ad button next to your Ad on the MyClassifiedsManage My Ads page. In all, you can add 8 Pictures and/or 2 Videos to your Ad. The pictures you upload from your computer should meet the following requirements:

  • Format: They need to be Jpegs or Bitmaps (not Gifs or PNG formats).
  • File-Size: No more than 300k.
  • Shape: Ideally, Landscape oriented (ie rectangles where the width is greater than the height) rather than Portrait (ie where height is greater than width).There’s no real problem if they aren’t Landscape shaped but all images are automatically squashed to fit on to the listings and Ad Details pages. Although, this squashing might cause a little distortion, the original shape, size and quality will be magically restored whenever the user clicks on them (please browse the site to see this in action).

9) When I’ve finished creating my Ad, what’s next?
Once you’ve confirmed all the sections in your Ad (by hitting the Confirm button next to each), click on the Show Ad button to view it as it will appear on the Ad Details page (this will launch a new browser window). If there’s anything you don’t like, you can still change it at any time by returning to the Post an Ad page and clicking on the Edit link next to the relevant section. Then, when you’re happy with your Ad, you can either save it for later (by clicking on the Save Ad button) or click the Submit Ad button to submit it for approval and publication.

Registration & Login: Advice & Tips

I can't remember my login details. How can I login?
To retrieve your login details simply go to our login reminder page. Enter your email address and your login details will be emailed to you within a few seconds.

Browsing the Site and Responding to Ads

1) How do I find an Ad?
There are various ways to search the new site. All Ads are placed in one of 800+ Classifications (e.g. ‘Flatshares’, ‘Men Seeking Women’ etc) which are, in turn, grouped in Sub-Categories (e.g. ‘Rent’, ‘Buy’ etc) within the 15 Categories displayed on the left-hand side of the Homepage.

These main Categories are Property, Cars & Motors, Jobs & Careers, Personals, Pets & Animals, Toys & Games, Home & Garden, Electricals, Sports & Leisure, Books & Reading, Collectibles, Clothes & Body, Film & Music, Business to Business and Community & Events. The Homepage only displays the most popular Classifications in each Category – to view them all, just click the See_All link at the top of the page. Alternatively, click on one of the Categories (in red) to visit that particular Category Homepage – where you’ll see all the Classifications listed. If you’re looking for something in particular and you have an idea which Classification it should be in, navigating to the Classification page (where all the Ads in that classification are listed), is the easiest way to find what you’re looking for.

You can browse through all the Ads in a particular Category (ie Property, Personals or Cars & Motors) by simply clicking on the red Category link on the Homepage – this will take you to the relevant Category Homepage. A list of all the Classifications available within the Category are then displayed under the ‘Browse all our Classifications’ heading. Simply click on a Classification link to see all the adverts within it.

Another way to find Ads is to use the Search & Sort box. Simply type in the keyword of the product or service you’re looking for, select the relevant Category from the drop-down list and click the ‘Go button to display matching Ads. You can optionally search adverts within just one main Category, Sub-Category or Classification by selecting the relevant section from the drop down category selection box.

Once you've completed a search, you can refine your search criteria by using the "Refine your Search" box that appears below the search results to select more search options.

To conduct a more advanced search you can use our Advanced Search page to search for items within specific sub-categories. You can also search for adverts by postcode or location and can choose to only display ads that contain images. Our advanced search feature also allows you to sort ads by nearest, furthest, newest, oldest, cheapest, most expensive, most popular and least popular.

2) How can do I locate only adverts that are local to me?
To view adverts from advertisers who are in your local area, you can also optionally enter a postcode within the 'Postcode' box on the search form at the top of the page. This will display the adverts in the order of 'nearest' first. We also offer the facility to browse through all adverts within a particular postcode area. To do this simply leave the main 'Search' box empty, enter a postcode in the 'Postcode' box and then click 'Begin Search'.

Using the ‘MyClassifieds’ User Console

What are My Favourites?
My Favourites is a way of storing classifieds that interest you so that you can find them again easily in the future. To add a classified Ad to your MyFavourites list, simply click the link that says 'Add to My Favourites' when you are viewing the advert you wish to store.

To view classifieds that you have added to My Favourites, simply click the 'My Favourites' link in the left hand menu that appears once you have logged in to your account.

You can remove classifieds from My Favourites my clicking the 'Remove from My Favourites' link underneath the classified that you wish to remove.

Security on Classifieds
As with all responsible websites, we take security very seriously.

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